Our two principle Consultants, Tim Fraser and Ashley Lewis, are fully supported by a network of Analysts, Solutions Architects, HR experts, Consultants, Operations Managers and Account Managers. Each Paperlite customer will be allocated dedicated resource dependent on the need and profile of the business or projects to be worked on, knowing that a fully qualified team of experts is behind them.

The People

AshleyAshley Lewis | Senior Consultant, Operations Director

A well respected and connected industry specialist with extensive solution design and operational delivery experience. Ashley’s career over the 30 years he has spent in the Document Services sector has focused on Business Management, Strategic Operations, Solution Design and Consultancy for global corporations including; Ricoh Europe, Ricoh UK, Aktrion Group, The OCS Group, Pitney Bowes, Danka, The Virgin Group and Kodak – all within the Document Management and Business Process Outsourcing arena.

Prior to going ‘freelance’ in 2010, Ashley was the Director of Operations and Outsourcing at Apogee Corporation taking responsibility to enhance operational service delivery. He has a customer centric and process driven approach, a natural tendency to challenge convention and unique leadership skills.

For the previous 10 years of his career Ashley was Commercial & Operations Director for the OCS Group. He accepted the challenge to develop a new Document Management division for OCS. The brief was to develop sales, operational and administrative teams together with an offsite ‘Document Lifecycle Centre’ to support site based operations. Within his last five years at OCS Ashley spearheaded the growth of the business unit through successful £5m+ contract development for blue chip clients including Lotus Cars, Hill Dickinson LLP and Government Offices Network, resulting in a successful business that included UK wide client site based operations and a centralised off site print, distribution and electronic mail solution.

Ashley is technically and operationally competent which enables him to deliver value for money solutions, which yield tangible benefits for every customer. A qualified Document Management Consultant and a respected Operations and Outsourcing specialist, Ashley has been instrumental in the development and management of multi-million pound businesses focused on the lifecycle of the document. With a customer centric and process driven approach, a natural tendency to challenge convention and unique leadership skills, Ashley will ensure that the solution and support infrastructure for clients will be industry leading and robust enough to support future growth of the clients business.

Quote: “When I hear the common phrase because we’ve always done it this way… I get excited with the fact that I know that there is an opportunity to improve the task. Operational Service delivery needs to be dynamic, adaptable to exceed the needs of the customer, changes in technology, business strategy and the economy”.

Ashley has a wealth of senior management experience within the public and private sectors. He has completed a number of professional and personal development programs and regularly keeps abreast of market and technology developments through seminars, forums and events.
Ashley is also affiliated to a number of recognised industry bodies, a professional member of Aiim and BIFM is also ITIL qualified and a Certified Document Imaging Architect (CDIA+), the only international industry recognised document management qualification.
Ashley has gained substantial experience in the full spectrum of document management. He has the proven ability to deliver solution and service based contracts effectively and efficiently to both large corporates and medium sized enterprises.

CONTACT

t: +44(0) 20 3740 8022

m: +44(0) 7771 633390

e: ashley@paperlite.co.uk

Tim Fraser | Senior Consultant, Business Development Director

tim-fraserA committed, approachable and collaborative Business and Operational Process Outsourcing Specialist with Programme Manager, Vendor & Supply Chain Management and Pre Sales expertise with extensive working experience in the Financial and Corporate sectors. Tim has a vast knowledge in the full project lifecycle, process re-engineering, outsourcing, vendor negotiation, pre-sales support, business analysis, enterprise architecture, business change, issue resolution, strategic planning, SLAs, regulation compliance, operations management and performance improvement. Tim ensures a successful programme delivery at all times, meeting timescales and delivering cost savings.

Specialising in financial services and major blue chip corporations Business Processes & Outsourcing, Tim has been contracting for 5 years in senior administrative roles, pre sales, operational management and associated programme management positions, full time or consultancy/interim. Tim is responsible for offering subject matter expertise on implementing and managing major outsourced processes and operations. He plays a key role in creating a new outsourced operation by commercialising a current in-house function, as well as managing the relationship with the customers project implementation team.

Other Project Manager / Business Consultant skills and achievements include:

  • Managing and maintaining strategic operational reviews
  • Technical and operational solution design and implementation
  • Account development and service density enhancement
  • Project management responsibility for realigning current project methodology
  • Managing the implementation of a company wide MIS platforms
  • Writing & implementing DR solutions

CONTACT

t: +44(0) 20 3740 8021

m: +44(0) 7801 687212

e: tim@paperlite.co.uk